Immediate Danger
If you or someone else is in immediate physical danger and you need help on site, right now. This is the "bring the fire truck" button.
Call 911 Now The Privacy
Policy.
A Radically Transparent Data Contract.
The Anti-Legalese Promise.
Let's start by naming the bulls*hit.
Privacy policies are usually a joke. They are intentionally unreadable walls of legalese, designed not to inform you, but to protect the company that wrote them. They are a tool of obfuscation.
This is not that.
This is a human-to-human contract. It is our promise to you, written in plain English, about what information we collect, how we use it, and, most importantly, how we fiercely protect the sanctity of your story. At Enlitens, we believe that privacy is a clinical necessity, not a legal afterthought.
The TL;DR Summary.
Anonymous Data
We collect basic, anonymous website analytics (like page views) to make our site better. No creeping.
The Clinical Vault
Your notes and records live in TherapyIQ, a specialized HIPAA-compliant fortress. Separate from everything else.
The Google Wall
Our emails run on Google Workspace with a signed BAA (Business Associate Agreement). We do NOT store clinical data here.
Zero Data Selling
We will never, ever sell your data. Ever. We would rather burn the company to the ground.
The Full Breakdown.
1. The Data We Collect
We collect two kinds of information: the anonymous data you generate just by being here, and the personal data you choose to give us.
- Anonymous Website Data: Standard analytics to see which pages are helpful. We use this to be better helpers, not better marketers.
- Personal Data You Give Us: When you book a Fit Check, you give us name/email. We use this only to contact you.
2. The Double Fortress
We have built a two-part fortress to protect your info:
The Clinical Vault (TherapyIQ)
Where your PHI lives. Secure. Encrypted. Only your clinician has access.
|| HARD WALL ||
The Operational Space (Google)
Where we email. Covered by strict HIPAA contracts (BAA). No clinical data lives here.
3. Lived Experience & Writing
You will see stories in our writing that feel real, because they are. We use the themes and patterns of our community.
We NEVER use specific, identifying client stories. We take the "what" of a struggle, strip it of all personal data, and use it to help others feel less alone.
Read our Interview Model to see how we practice this.
Questions?
If you have any questions, reach out. Transparency is not a buzzword here; it is a promise.